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The City Bank LImited

Officer (Contractual) – Call Center

Designation:
Officer (Contractual) – Call Center

Duties of Job:

•  Providing Banking Services to customers over phone

•  Handling and resolving customer inquiries

•  Providing customers with products and services information

•  Ensuring customer satisfaction in 24X7X365

Deadline:

01 February 2011

Job Location:

Dhaka

Number of Vacancies:
N/A

Academic Qualification:

Minimum Graduate in any discipline from a reputed university

Experiential Qualification:

Experience is not mandatory but preferred (In Banks, Call Center etc.)

Advance Qualification:

•  Candidate must be young, dynamic, resourceful, energetic, punctual & full of initiatives

•  Must have strong verbal and written communication skills (English & Bangla)

•  Proficient in computer applications

•  Knowledge of customer service principles and practices

•  Flexible, hard working and must adept in Roster duty

Remuneration:

Negotiable

Additional Benefit:

Competitive remuneration and extra allowance for deserving candidates

Required Documents:
Application with complete CV and a recent passport size photo

Apply Procedure:

Send CV to The City Bank LImited, House CEN (C) 11, Avenue 136 (Level 4), Gulshan 2, Dhaka

Further Information:

Address: The City Bank LImited, House CEN (C) 11, Avenue 136 (Level 4), Gulshan 2, Dhaka

Website: www.thecitybank.com

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