Summary

Type: Part-Time

Time: 9am 1 am, 3pm 7pm and 9am 7pm (4/5 day in a week)

Education: A reputed institute.

Job Location: Dhaka

Compensation: Salary package will be provided to the deserving candidates

Desired Candidate Profile

• Positive mind with marketing activity.
• Challenge to achieve sales target.
• Excellent oral and written communication skills.
• Familiarity with Internet media and blogs.
• Be firm, honest, responsible, respectful and ethical.
• Excellent attitude to work and improve the growth of the company.

Job Description

• Build a strong relationship & keep in touch with customers.
• Motivate Existing Customer
• Achieve Retention Target as per requirement.
• Identify the Reason of Customer Dissatisfaction.
• Ensure Maximum Number of Customer Retention through Customer Satisfaction by analyzing their need.
• Time to time Update Customers about VAS service.
• Ensures Customer loyalty management.
• Good Coordination between Sales, Marketing & Technical Team.
• Prepare Revenue & overall Retention report & Submit on regular basis.
• Complain Analysis & ensure proper solution.
• Collect Customers Complain & send to concern dept.
• Problem solving approach & give feed back to customer within time limited.
• Work on Social media strategies and follow these through, for instance, maintaining Facebook Fan Page with daily posts and follow up posts

Instruction

Last Date of Apply: April 16, 2011

Deserving candidates are requested to Email their CV at: career@splendorit.com. Please mention your typing speed inside the CV. Do not apply unless you have good typing speed in English.