• Follow up on irregular customer in order to minimize credit losses and maximize recoveries.
• Make personal call to irregular customers in order to negotiate and effect repayments in a customer focused and professional attitude.
• Negotiate repayments appropriately with defaulting customers without compromising the Bank`s reputation
• Work as a team player, share workloads and shoulder team responsibilities
• Identify delinquency trends and risky accounts; escalate them to the management attention.
• Demonstrate willingness to learn the full range of skills expected from experienced Collections professionals and adopt them in daily behavior.
